This Privacy Policy describes how Anchor Point of Hope Counseling Services, PC ("Anchor Point of Hope," "we," "us," or "our") collects, uses, and protects information gathered through our website at anchorpointofhope.com. This policy applies to marketing and website data only. For information about how we handle protected health information (PHI) for clients, please refer to our HIPAA Notice of Privacy Practices, available upon request.
Information We Collect
Information you provide directly: When you fill out a form on our website or through a Facebook lead form — such as requesting a free resource, inquiring about services, or contacting us — we may collect your name, email address, phone number, and any other information you choose to provide.
Information collected automatically: We use Google Analytics to collect information about how visitors use our website. This may include your IP address, browser type, pages visited, time spent on pages, and referring URLs. This information is collected through cookies and similar technologies. Google Analytics data is aggregated and does not identify you personally.
How We Use Your Information
We use the information we collect to:
- Deliver requested resources, guides, or downloads
- Send follow-up emails related to content you requested
- Respond to inquiries about our services
- Send information about Anchor Point of Hope, including updates and opportunities, where you have indicated interest
- Improve our website and marketing based on aggregate analytics data
How We Store Your Information
Contact information submitted through our website or lead forms is stored and managed through GoHighLevel (GHL), our customer relationship management platform. GoHighLevel maintains its own privacy and data security standards. We do not sell or share your personal information with third parties for their own marketing purposes.
Cookies
Our website uses cookies to support Google Analytics. Cookies are small text files stored on your device that help us understand how visitors interact with our site. You can disable cookies through your browser settings at any time, though this may affect some website functionality.
Facebook Lead Ads
If you submit your information through a Facebook lead form, that information is transferred to us via Facebook's lead generation platform and stored in our contact management system. Facebook's own data practices are governed by Facebook's Privacy Policy at facebook.com/privacy/policy.
Your Choices
You may opt out of marketing emails at any time by clicking the "unsubscribe" link in any email we send, or by contacting us directly at the information below. Opting out will not affect any communications related to an existing client relationship.
You may request that we delete your contact information from our marketing database by emailing us directly.
Children's Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us
